| Some of our Tickets are sold at special fares which may be partially or completely non-refundable | Your right to onward travel or a refund will be governed by the conditions of carriage of the other airline |
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| Items you must not carry in your Baggage• Refusal of entry If you are refused entry to a country including a country you transit through while en route to your destination , you must reimburse us in full on request any fine, penalty or charge assessed against us by the government concerned including detention costs as well as the fare for transporting you, and an escort if required, from that country | It is your responsibility to check if Article 7 |
We will cancel the unused part of your reservation if you do not check-in for any flight or if, having checked-in, you fail to present yourself at the boarding gate with your boarding pass within the time limit specified by us at check-in.
3| We will refuse to accept Baggage for carriage if we decide that it is unsuitable for carriage, whether because of its size, shape, appearance, weight, content, character, or for safety or operational reasons, or for the comfort of other Passengers | if a portion of the Ticket has been used, an amount equal to the difference between the fare paid including taxes, fees, charges and exceptional circumstances surcharges paid and the correct fare including taxes, fees, charges and exceptional circumstances surcharges for travel between the points for which you have used your Ticket |
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| Check-in Deadlines are different at some airports | 2 of Montreal 1975 ;• Please ask us or our Authorised Agent for details of how to claim such refund |
Code shares On some services we have arrangements with other airlines known as code shares.
29| 1, except that you will not be entitled to any refund for the flight for which you were refused carriage | you do not meet the requirements of Article 7 |
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| "Immediate Family" means your spouse, your children including adopted children , your parents, your brothers and sisters, your grandparents, your grandchildren, your parents-in-law, your brothers and sisters-in-law and your sons and daughters-in-law | To check if evidence of fitness to fly is required, see Articles 7 |
Your contract of carriage with us including these Conditions of Carriage and all applicable exclusions and limits of liability applies for the benefit of our Authorized Agents, servants, employees and representatives to the same extent as they apply to us.