Make the most of our five-star facilities including modern meeting rooms, a spectacular wedding hall for destination weddings, as well as local and international restaurants and bars, all while taking in the convivial ambience from the moment you enter the lobby | I enjoyed the amenities of spa and gym as everything there was well appointed |
---|---|
Show More With spectacular views of the majestic Hajar mountains and just steps away from the Arabian Sea, Grand Hyatt Muscat embodies the richness of Omani warmth and culture within authentic Arabian architecture | 2-power outlet inside the toilet wasn't working so we couldn't use the hair dryer inside the toilet infront of the large mirror and it was time consuming to call room service to come and fix it which mean our room wasn't ready and there was no cheklist 3- when they served my dinner, they brought Hummus without Bread!! They were expecting me to eat it with fork or spoon!!! Every 10 mins one of the waiters serve some thing belongs to othe customers |
They served omlette after 20mins with cheese, altough we requested omlete with vegetables without cheese! The safety and wellbeing of our guests and colleagues is always a top priority.
10Here is what happened during my 2 nights as follows: 1- during check in with the receptionist, it took 30 min to get myroom keys and for processing because the receptionist told me your room is not ready and now am communicating with the room service to arrange for your room, even though I made my reservation 4 days ago! Whether you are exploring Oman or planning a weekend getaway or staycation, Grand Hyatt Muscat is the perfect choice | Their execuse is that, this is a soft opening |
---|---|
They left me there alone and no one was there to help and to turn on the Sauna and the Jaccuzzi and was shouting in order for some one to come then I had to go downstair to the receptionist to get help while wearing my Rope! The next day was also miserable |