| Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right | To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging |
|---|---|
| You can always contact us for any return question at | To start a return, you can contact us at or via WhatsApp on |
A 60 Riyals fee is given directly to the delivery company when requesting a full refund and will be deducted from your total.
11| Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item | We also do not accept returns for hazardous materials, flammable liquids, or gases |
|---|---|
| We have a 2-day return policy, which means you have 2 days after receiving your item to request a return | Please remember it can take some time 7-14 days for a refund by cash or on your bank or credit card company to process and post the refund too |
Please get in touch if you have questions or concerns about your specific item.
5