| This makes your packages and services misleading and unreliable | Moreover, the food delivered cooled and when you ask for a compensation you will get a free delivery equivalent in your wallet, which unusable unless you charge your wallet to the full amount will be used for next order |
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| They putting negative balance in account for no reason giving illogical reasons | I was thinking this is a good way to minimize my expenses in Careem because I use it dairy, however I found out that I was mistaken |
Edit: careem customer care has always been excellent and once again they came forward to listen and to solve what the problem was.
28| Their fares are reaching the sky | Although I have a package in careem, I had to use several time during this week other transportation company and paid cash |
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| After joining careem package, I have been experiencing difficulties in a daily basis | I believe that You give priority in finding cars to customers who are not joining careem packages because they pay the regular fare with no discount |
Improved Careem Pay experiences and fixes• is not free of charge and most of their cars are rubbishy even thought I am choosing the premium service not mentioning the higher rate.
| Until then, please accept my sincerest apologies on behalf of everyone on the team | Improved user experiences, with minor housekeeping |
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| Book a ride, order food, shop groceries and more, in addition to sending and receiving credit - all in a few taps | Received email from careem and got my balance back |
Sometimes they bring a driver far away from the restaurant to deliver the order which in return consume more time than expected.
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