| Your experience with us this time was certainly not the exceptional experience we aspire for our guests, and I sincerely apologize for not being able to meet your expectations | We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future |
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| , Thank you for choosing to stay at Movenpick Resort Al Nawras, Jeddah and rating us | I will share your comments with our team |
Excellent local and international themed buffet nights• The only resort located in the heart of Jeddah with a prime view of the Red Sea• I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
| We sincerely hope to regain your trust in our hotel with a better impression and you will consider another stay next time you visit | I will share your comments with our team |
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| Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence | All your comments are essential for us to improve |
Sincerely yours, Hossam Aljamal General Manager Dear Hossam N.
12| Sincerely yours, Hossam Aljamal General Manager Dear Naser Fasial A | Our room was not ready until 4:30 pm! Sincerely yours, Hossam Aljamal General Manager Dear Naser Fasial A |
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| To literally drop off a key The Hotel requested to transfer money to confirm the Honeymoon package or it will not be confirmed! All your comments are essential for us to improve | Sincerely yours, Hossam Aljamal General Manager Dear Haifa Abdullah A |
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
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