Update on: 2021-05-20 App uploaded by: Barbara Fierro Requires Android: Android 5 | International Journal of Business and Management Invention IJBMI , 2 9 , 121-131 |
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"Why Do Customer Relationship Management Applications Affect Customer Satisfaction? 0 MB What's new: Update on: 2020-07-29 App uploaded by: Arie Arie Irnie Requires Android: Android 4 | Applegate 2003 , "Wyndham International: Fostering High-Touch with High-Tech", Case Study No |
Fornell, Claes 1992 , "A National Customer Satisfaction Barometer: The Swedish Experience", Journal of Marketing, 56 January , 6-22• 2001 , "How do they know their customers so well? "CRM tools improve access, usability.
30International Journal of Business and Behavioral Sciences | "Customer relationship management from theory to practice: Implementation steps" |
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"The Customer Relationship Management Process: Its Measurement and Impact on Performance" |
Update on: 2021-02-28 App uploaded by: Arie Arie Irnie Requires Android: Android 5.
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