| com and send your item to: Al Aziziyah Fakieh Center, Makkah 24243, Saudi Arabia | Exchanges if applicable We only replace items if they are defective or damaged |
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| Returns Our policy lasts 30 days | There is often some processing time before a refund is posted |
Once the returned item is received, a gift certificate will be mailed to you.
16| We will also notify you of the approval or rejection of your refund | |
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| Shipping To return your product, you should mail your product to: Al Aziziyah Fakieh Center, Makkah 24243, Saudi Arabia You will be responsible for paying for your own shipping costs for returning your item | Perishable goods such as food, flowers, newspapers or magazines cannot be returned |
There are certain situations where only partial refunds are granted if applicable - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery Refunds if applicable Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
| It must also be in the original packaging | Please do not send your purchase back to the manufacturer |
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| Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items To complete your return, we require a receipt or proof of purchase | Depending on where you live, the time it may take for your exchanged product to reach you, may vary |
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