| From time to time we offer promotional shipping rates: for details on these rates please refer to specific policies available in our promotional banners and newsletters | If you have any questions please write to to submit an enquiry |
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| Shipping Information At iKRIX we put all our efforts to provide flawless shipment to your address | All services make deliveries between Monday and Friday 9am-5pm |
Our Customer Service will indicate the cost of your return in response to your return request or to a request for information.
| Please refer to the Returns and Refunds page and to our General Terms Conditions of Online Sale for all information and instructions | In case of returns from outside the EU, costs vary based on the country and customs duties and taxes |
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| Please note that our Express Delivery Service is available only in a limited number of countries | You will not receive an additional bill from the courier |
If you are ordering from within the European Union, import duties will not be applicable.
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