The Samsung technicians will never access these types of apps while connected to your TV unless they are specifically asked to do so in order to test that particular apps functionality | |
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Scroll down the notification bar and tapping Smart Tutor Connection | If your device cannot access the internet or your network connection is unstable or slow you will receive a message that you are unable to connect to the Remote Management service |
You can set the camera to the closed position to prevent the technician from seeing you while accessing the application.
7Through this the technician can determine if the problem is being cause by the input or the device | There is no way for the technician to access your built in camera without your knowledge |
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Connected to Remote service Security popup message If you would like to hide something private, you can do it without sharing the screen even though agent s has a permission to access private information | Call a Samsung technician 6 |
Yes the Samsung technician will be able to see the incoming picture.
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